Question 1

What is Flatflo for HOAs?

Accepted Answer

Flatflo is an AI-run platform for HOAs and condo associations. Volunteer boards and managers run dues, assessments, board meetings, violations and maintenance in one place.

Question 2

Which states does Flatflo support?

Accepted Answer

We start with Florida (Ch. 718 and 720), California (Davis-Stirling) and Texas (Property Code Ch. 209), and add more states continuously.

Question 3

Can self-managed HOAs use Flatflo?

Accepted Answer

Yes. Volunteer boards can run dues, meetings and maintenance without a management company.

Question 4

Does Flatflo track violations and architectural requests?

Accepted Answer

Yes. Log violations with photos, send notices and hearings on time, and run architectural review requests with board approvals.

Question 5

Does it help with reserve studies?

Accepted Answer

Flatflo tracks reserve fund balances, planned components and funding levels so boards can follow their reserve study.

Question 6

How do board elections work?

Accepted Answer

Flatflo manages candidate lists, ballots and secret voting where state law requires it, and keeps a full record.

Question 7

Is sales tax included?

Accepted Answer

Prices are in USD before any applicable sales tax.

Question 8

How much does Flatflo cost in United States?

Accepted Answer

$6.49 per door per month for 1–10 doors, $5.99 for 11–50, and $5.49 for 51–200 (plus applicable tax). Pay yearly and save 10%. Over 200 doors, contact us.

Question 9

Is there a minimum monthly charge?

Accepted Answer

Yes. The minimum is $29.00 per month per HOA (plus applicable tax). Smaller buildings pay the minimum; larger ones pay per door.

Question 10

Can Flatflo do the admin for us?

Accepted Answer

Yes. Add Admin Assistance for $3.13 per door per month on top of your platform fee (plus applicable tax), with no separate add-on minimum. The base platform minimum of $29.00 still applies. Our team prepares dues, processes invoices and helps with bank reconciliation. Your committee still approves every payment; Flatflo never holds building money.

Question 11

How does the 30-day free trial work?

Accepted Answer

Create your account, verify your email and phone, then set up your HOA to begin your 30-day free trial. No credit card is required and there is no automatic charge when the trial ends. Contact us to arrange a paid plan in USD if you want to continue.

Frequently asked questions

Frequently Asked Questions

Ready to Take Control?

Explore Flatflo