Question 1

What is Flatflo in Ireland?

Accepted Answer

Flatflo is an AI-run platform for Irish Owners' Management Companies. Volunteer directors run service charges, sinking funds, AGMs and house rules in one place.

Question 2

Does Flatflo follow the Multi-Unit Developments Act 2011?

Accepted Answer

Yes. Flatflo follows the MUD Act, including the annual service charge budget put to members at the AGM and the separate sinking fund.

Question 3

Does it help with Companies Act 2014 duties?

Accepted Answer

Flatflo keeps directors' meeting minutes, member registers and AGM records together so filing and governance tasks are easier.

Question 4

How is the sinking fund calculated?

Accepted Answer

Flatflo tracks the MUD Act sinking fund contribution per unit and shows the running balance and planned works.

Question 5

Do we still need a property management agent?

Accepted Answer

No. Many OMCs self-manage with Flatflo. If you use a PSRA-licensed agent, they can use Flatflo too.

Question 6

Can owners pay service charges online?

Accepted Answer

Owners get clear service charge notices and can pay by bank transfer; payments are matched automatically.

Question 7

Is our data kept in line with GDPR?

Accepted Answer

Yes. Data is isolated per OMC, encrypted, and only shared with authorised directors and members.

Question 8

How much does Flatflo cost in Ireland?

Accepted Answer

€5.99 per unit per month for 1–10 units, €5.49 for 11–50, and €4.99 for 51–200 (incl. VAT). Pay yearly and save 10%. Over 200 units, contact us.

Question 9

Is there a minimum monthly charge?

Accepted Answer

Yes. The minimum is €23.00 per month per Owners' Management Company (incl. VAT). Smaller buildings pay the minimum; larger ones pay per unit.

Question 10

Can Flatflo do the admin for us?

Accepted Answer

Yes. Add Admin Assistance for €3.13 per unit per month on top of your platform fee (incl. VAT), with no separate add-on minimum. The base platform minimum of €23.00 still applies. Our team prepares service charges, processes invoices and helps with bank reconciliation. Your committee still approves every payment; Flatflo never holds building money.

Question 11

How does the 30-day free trial work?

Accepted Answer

Create your account, verify your email and phone, then set up your Owners' Management Company to begin your 30-day free trial. No credit card is required and there is no automatic charge when the trial ends. Contact us to arrange a paid plan in EUR if you want to continue.

Frequently asked questions

Frequently Asked Questions

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