How do we handle noise, pets and parking complaints?
Flatflo editorial team · Last reviewed 2026-10-20
Quick answer
Check what your by-laws say, talk to the people involved and try to agree a practical fix. Many complaints are solved early this way. If not, follow the by-law enforcement process. Pet rules in particular have changed in several states, so check current law.
The full answer
Stay neutral, focus on the by-law rather than personalities, and keep notes.
General information only, not legal advice. Strata rules differ between states and change over time; check your state's law or get advice for your situation. Last reviewed 2026-10-20.
Related questions
How do we change our strata by-laws?By-law changes usually need a special resolution at a general meeting and must then be registered with your state's land titles office before they take effect. Draft the wording carefully and get advice for anything complex.How do we enforce a by-law?Start with a friendly conversation or letter. If the problem continues, send a formal notice following your state's process. If it still isn't fixed, the owners corporation can apply to the relevant tribunal, which may make orders or impose penalties.What can the committee do about disputes between neighbours?The committee should only get involved where a by-law or common property is affected. Purely personal disputes between owners are usually theirs to resolve, though the committee can point them to free mediation services.When should a strata dispute go to the tribunal?When conversation, formal notices and mediation haven't worked. Each state has a tribunal or body that decides strata disputes, and many require mediation first. Keep all records and notices as evidence.