Your two options
- Appoint a different strata manager
- Self-manage: the committee runs the building, with software doing the admin
- Hybrid: self-manage and pay for help with specific jobs only
Before you call a meeting
- Read the agreement's term, end date and notice clause
- Check for automatic renewal or rollover wording
- Note any exit fees or handover charges in the agreement
- Get advice if the termination terms are unclear
The vote
Ending the agreement is a decision for the owners at a general meeting. The resolution type, notice period and any early-termination rights come from your state's strata law and the agreement itself, so check both and give proper notice so the decision can't be challenged later.
The handover
- Give the manager written notice with the resolution date and a handover date
- Ask for the strata roll, financial records, bank statements and levy register
- Collect minutes, insurance policies, by-laws, contracts, plans, keys and the common seal if any
- Confirm open invoices, arrears and upcoming deadlines in writing
Money and bank accounts
Funds must be moved into an account in the scheme's name, with committee members authorised to operate it. Tell owners the new payment details in writing and keep paying insurance and utilities so nothing lapses during the switch.
If records aren't handed over
Ask again in writing. If the manager still doesn't comply, contact your state's fair trading body or strata regulator, or apply to the tribunal that handles strata disputes in your state.
Where Flatflo helps
Flatflo builds your building from the handover records, issues levy notices, tracks arrears, runs meetings and keeps records with the building. AI prepares the work; your committee makes every decision. 30 days free, no card.
Where we operate
Flatflo accepts new buildings in NSW, QLD, WA, SA, TAS, ACT and NT. Victorian buildings can join the waitlist but can't onboard yet.