FlatfloFlatflo

    Features / Communication

    Keep every owner in the loop, without the inbox overload

    One place for notices, announcements, printed post, WhatsApp help and General Assemblys — so owners get answers and volunteers get their evenings back.

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    Keep every owner in the loop, without the inbox overload
    Owner portal

    Owner portal

    • Owners see their own balance
    • Notices and documents in one place
    • Pay online and lodge requests
    • Works on phone and computer

    A portal owners actually use

    Owners log in to check their balance, read notices, download documents and pay — without emailing a volunteer.

    A portal owners actually use

    Notices to everyone in one click

    Write once and send to every owner, with delivery recorded for each one.

    Notices to everyone in one click

    Email or post, the owner chooses

    Each owner sets how they want to receive notices, and Flatflo follows it automatically.

    Email or post, the owner chooses

    Printed post without the post office

    Send any PDF as a printed letter from the mail room. No printing, envelopes or stamps.

    Printed post without the post office

    See the postage price first

    Every letter shows its price before you confirm, and the cost is charged to the building with a full record.

    See the postage price first

    Owners get answers on WhatsApp

    Flatflo AI answers common questions using your building's own documents and rules.

    Owners get answers on WhatsApp

    Report a repair with a photo

    Owners describe the problem and attach photos; Flatflo AI checks the details and confirms before lodging it.

    Report a repair with a photo

    General Assembly notices on time

    Notice periods follow your local rules so the General Assembly is valid from the start.

    General Assembly notices on time

    Vote online, by post or both

    Owners vote the way that suits them, and results are counted for you.

    Vote online, by post or both

    Proxies without the paperwork

    Proxy forms are collected and checked so you know who can vote for whom.

    Proxies without the paperwork

    Committee ballots between meetings

    Make quick decisions by ballot, with every vote recorded by name.

    Committee ballots between meetings

    Agendas drafted for you

    Flatflo AI suggests the agenda from open matters and your local requirements.

    Agendas drafted for you

    Minutes in minutes

    Get draft minutes to review and approve, instead of typing them up afterwards.

    Minutes in minutes

    Announcements that reach everyone

    Share building news — works, outages, events — with every owner at once.

    Announcements that reach everyone

    A full communication history

    Every notice, letter and message stays with the building, not in someone's personal inbox.

    A full communication history
    Flatflo AI on WhatsApp

    Flatflo AI on WhatsApp

    Owners can ask questions and report repairs on WhatsApp. Flatflo AI knows the building, confirms before it lodges anything, and records every conversation.

    Frequently asked questions

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